S I N C O

Privacy Policy

Last Updated: 8 January 2026

Introduction

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. It governs data collection, processing and usage in compliance with global data protection laws and regulations.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our") refers to DIBIZ Pte Ltd, Singapore and its subsidiaries in other Countries.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Website refers to DIBIZ LinkApp, accessible from https://dibizlink.com/
Service refers to access to the platform's core functionalities, customer acquisition tools, data processing capabilities, user account management, support services, and any updates, enhancements, or new features introduced by DIBIZ LinkApp.
Country refers to the jurisdiction in which you reside or from which you access our Service.
Service Provider means any natural or legal person who processes the data on behalf of the Company — third-party companies or individuals employed to facilitate or support the Service.
Personal Data is any information that relates to an identified or identifiable individual.
Official Data refers to company-related information provided by a user, such as organization name, email, address, and organisation type.
Cookies are small files placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history among other uses.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Collecting and Using Your Personal/Official Data

Official/Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information. This may include, but is not limited to:

Company name
Business registration number
Business address
Industry type
Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Contact numbers
Usage Data

When you contact us for support or information, we collect what is necessary to fulfil your request — your name, contact details, and request details. We retain such information for administrative purposes and in connection with our relationship with you.

We collect information primarily through your direct engagement with our platform. We are committed to protecting your privacy and do not share your personal or business information with third parties for marketing or analytics purposes.

Usage Data

Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, location, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service through a mobile device, we may collect limited technical information such as your device manufacturer, API level, and operating system — only what is essential for platform compatibility and performance.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, and scripts) to track activity on Our Service and improve it. You can instruct Your browser to refuse all Cookies, but doing so may prevent you from using some parts of the Service.

We use both Session Cookies (deleted when you close your browser) and Persistent Cookies (retained on your device) for the following purposes:

Necessary / Essential Cookies (Session) — Essential to provide services and authenticate users. Cannot be disabled.
Cookies Policy / Notice Acceptance Cookies (Persistent) — Record whether users have accepted cookie use.
Functionality Cookies (Persistent) — Remember your choices such as login details for a more personal experience.

Use of Your Official/Personal Data

The Company may use your data for the following purposes:

To provide and maintain our Services, including monitoring usage for performance and reliability.
To manage your account and access to registered features.
To fulfil contractual obligations such as processing transactions and delivering services.
To communicate with you via email, phone, SMS, or in-app notifications regarding service updates and account activity.
To process content including data transmission, retrieval, and transformation necessary to deliver the service.
To inform you about similar services, offers, or events unless you have opted out.
To provide technical support including issue tracking and resolution.
To manage content storage, including secure backup and deletion per your preferences or legal requirements.

Retention of Your Official/Personal Data

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.

Usage data may be retained for a shorter duration unless required to enhance security, improve functionality, or comply with legal requirements. All retention practices align with global standards including GDPR and CCPA.

Transfer of Your Data

Your data may be processed at the Company's operating offices and in other locations where parties involved in processing are situated. Data may be transferred to and stored on servers outside your jurisdiction where data protection laws may differ.

By accepting this Privacy Policy, you consent to such transfers. We ensure all third parties are contractually obligated to comply with applicable data protection laws. No transfer occurs without adequate safeguards in place.

Business Continuity

The Company has Business Continuity plans to ensure timely recovery of services and data in the event of a disaster or significant disruption, typically within a few days to minimize service interruption and data loss.

Security of Your Data

We implement commercially reasonable and industry-standard measures to protect your data. All data transmitted by DIBIZ LinkApp over public networks is encrypted to prevent unauthorized access.

DIBIZ Global employs Zero Trust Network (ZTN) principles — every access request is continuously authenticated, access is granted on least-privilege basis, and anomalous behaviour is actively monitored.

All authorized DIBIZ LinkApp personnel are bound by confidentiality obligations and are prohibited from processing client data for any purpose other than as instructed by the client or as required by law.

Deletion and Return of Content

If requested prior to service termination, DIBIZ LinkApp will provide a copy of your content in a commonly used format within a reasonable timeframe, subject to applicable fees.

You may request deletion of your content at any time prior to termination. DIBIZ will take reasonable steps to securely remove the specified content unless retention is required by law or for legitimate business purposes.

Hosting and Processing Locations

Data Hosting Location: Singapore

Data Processing Location: Singapore

Disclosure of Personal/Official Information

The Company will disclose your personal information without prior notice only when required by law or in the following circumstances:

To comply with legal obligations or lawful requests such as subpoenas or court orders.
To protect and defend the rights, property, or safety of the Company.
To protect the personal safety of users or the general public in urgent circumstances.

We may also disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business. Where legally permissible, DIBIZ will notify clients prior to such disclosures.

Access to, Updating, and Non-Use of Your Information

You have the right to request access to the information we hold about you. For a copy of your data, contact us at [email protected].

If any of your details change, please notify us at [email protected]. You may also request corrections or deletions of inaccurate or outdated information.

You have the right to object to or restrict the collection, use, processing, or disclosure of your information. You may withdraw your consent at any time by contacting us at the email address above.

Links to Other Websites

Our services may contain links to third-party websites not operated by DIBIZ. We are not responsible for their content or privacy practices. We use the following third-party services:

Use of Zoho for E-Signatures

We use Zoho to facilitate electronic signatures. When you use Zoho through our platform:

Zoho processes your name, email, and other required information to provide the e-signature service under their own Privacy Policy.
Once the e-signature process is complete, the signed document is deleted from Zoho's servers; a copy is securely stored on DIBIZ servers for compliance and record-keeping.
All data transferred between DIBIZ LinkApp and Zoho is encrypted using industry-standard security measures.
By opting to sign documents via Zoho, you consent to the transfer and processing of your data by Zoho as described above.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page, updating the "Last Updated" date, and providing notice via email or a prominent in-service message where appropriate.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Website: www.dibizlink.com
Email: [email protected]