Terms of Service

Last Updated: 6 January 2026

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and DIBIZ LinkApp ("we," "us" or "our"), concerning your access to and use of the DIBIZ LinkApp platform and any related media form, channel, mobile website or application (collectively, the "Site").

Please read this Agreement carefully. By subscribing to and/or using any of the Service, you agree to be bound by this Agreement, including any modifications made from time to time. If you do not agree to these terms, you will not be able to subscribe to or use the Service.

Definitions and Interpretation

1. You / Your / User means the individual accessing or using the Service, or the entity on whose behalf such individual is acting.
2. Account means a unique account created for You to access our Service or parts of our Service.
3. Website refers to DIBIZ LinkApp, accessible from https://dibizlink.com
4. Service refers to the platform's core functionalities, customer acquisition tools, data processing capabilities, user account management, support services, and any updates or new features introduced by DIBIZ LinkApp.
5. Service Provider means any natural or legal person who processes data on behalf of the Company — third-party companies or individuals employed to facilitate or support the Service.
6. Privacy Policy describes our policies on the collection and usage of Personal data, accessible at https://dibizlink.com/privacy-policy
7. Standard technical support includes online help, training guides and templates, and the use of live help and customer support.
8. Subscription Plan refers to the various purchase and usage options of DIBIZ LinkApp (monthly, annual, etc.).
9. Periodic Maintenance refers to the scheduled maintenance window of the platform, which may include a pre-notified downtime.

1. Your Account

1.1 Initiating Service

Following receipt of payment, DIBIZ LinkApp will activate your account and begin providing the Services (the "Service Activation Date"). The initial process creates your unique account and enables you to log in. Once onboarded, you will create an administrative account ("Admin Account") with your own password. You agree that all information provided is complete and accurate, and you agree to keep it up to date.

1.2 Administering Your Account

Your administrators can manage your use of the Services and perform administrative functions. You are responsible for selecting and maintaining the confidentiality of your passwords and for the internal management of the Services. You agree to notify us immediately if you believe the security of your account has been compromised.

2. Data Privacy and Retention

We will comply with the Privacy Policy in handling your User Data and will maintain administrative, physical, and technical safeguards consistent with industry standards. You shall also comply with the Privacy Policy and shall not disclose or use DIBIZ LinkApp data except as expressly permitted under these Terms.

"User Data" means information submitted by users into our system, including account information, accounting information, supply chain data, transactions, and reports.

3. Accessing and Using Our Platform and Services

3.1 Subscription Services

Subject to all terms and conditions of this Agreement, including payment of required fees, DIBIZ LinkApp will make the Services available to you based on the subscription plan chosen.

3.2 Restrictions

You will not, and will not allow any third party to:

• Modify, copy, or reproduce the Services in whole or in part.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services.
• Provide, lease, or lend the Services to any third party.
• Remove any proprietary notices or labels displayed on the Services.
• Modify or create derivative works of any part of the Services.
• Use the Services for any unlawful purpose or contrary to this Agreement.

You will ensure that your Users comply with this Agreement and use commercially reasonable efforts to prevent unauthorized access to or use of the Services.

4. Technical Requirements for Use of Our Services

To utilize the Services, you must adhere to certain technical specifications and have minimum hardware, software, and internet connectivity. Prior to activation, we conduct an assessment of your required equipment. You are responsible for implementing any recommendations and for the ownership and ongoing maintenance of required equipment.

Your failure to have or maintain required equipment shall not constitute a basis for terminating this Agreement or seeking a refund from DIBIZ.

5. Platform Availability and Local Data Storage

DIBIZ LinkApp is accessible across multiple platforms:

• Progressive Web App (PWA)
• Desktop applications (Windows, macOS, Linux)
• Mobile applications (iOS, Android)
• Microsoft Teams

Each platform may offer different features and require specific permissions or configurations. By using the Service on any platform, you agree to comply with applicable platform-specific requirements.

To enhance performance and enable offline access, certain data — such as session tokens, cached content, and user preferences — may be stored locally on your device. You are responsible for maintaining the security of your device and managing local storage settings.

6. Applicable Law and Jurisdiction

This is a binding contract governed by the Laws of Singapore. Each party agrees to submit to the jurisdiction of Singapore.

If DIBIZ LinkApp concludes that there is a breach of this Agreement by you, DIBIZ LinkApp has the right to terminate this Agreement upon written notice giving you 14 days to remedy the breach, unless the breach is a material breach, in which case termination is automatic without any cure period.

7. Intellectual Property Rights

All intellectual property rights shall belong to and be under the exclusive ownership of DIBIZ LinkApp.

8. Term and Termination

8.1 Term

This Agreement commences on the Service Activation Date and automatically renews each billing cycle unless either party provides notice of intent not to renew. You may not terminate this Agreement on less than thirty (30) days written notice. Either party may terminate for cause on thirty (30) days written notice of a material breach that remains uncured. Free Subscription Periods are liable to termination if not converted to a Paid Subscription within 1 month of the end of the free period.

8.2 Effect of Termination

Upon termination or expiration: (1) all licenses and rights granted to you will immediately terminate; (2) we will make your User Data available to you for up to thirty (30) days after termination. After that period, you will lose access to all data and we will have the right to delete it. Termination does not relieve you of the obligation to pay any fees due prior to the effective date of termination.

9. Warranties

9.1 Warranty

Each party represents and warrants that it has the power and authority to enter into and perform all obligations under this Agreement, and that it will comply with all applicable laws.

9.2 Disclaimer

To the fullest extent permitted by law, DIBIZ LinkApp disclaims all warranties with respect to the services, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

You agree that the Services may be inaccessible due to scheduled maintenance, equipment malfunctions, or service interruptions caused by independent telecommunications providers beyond our reasonable control.

10. Mutual Indemnification

10.1 Our Indemnity

We will defend, indemnify, and hold you harmless against any claims, liabilities, expenses, or damages arising from a third-party claim alleging that your use of the Services infringes any U.S. patent, copyright, or trade secret. In the event of such a claim, we may at our sole option revise the Services, obtain the right for you to continue using them, or terminate this Agreement on fifteen (15) days' notice.

10.2 Your Indemnity

You will defend, indemnify, and hold us harmless against any claims, liabilities, expenses, or damages arising from your use of the Services other than those covered by our indemnity above.

10.3 Procedures

The Indemnified Party will give prompt written notice to the Indemnifying Party of any claim. The Indemnifying Party will be entitled to assume the defense and control of any such claim. Neither party will settle any matter in a way that adversely affects the rights of the other without prior written consent.

11. Limitation of Liability

In no event will either party be liable to the other for any special, indirect, consequential, incidental, or punitive damages arising out of this Agreement, however caused.

Except in connection with misappropriation of intellectual property or obligations under Sections 2 (Data Privacy) or 10 (Mutual Indemnification), the aggregate liability of one party to the other will be limited to the total amount payable to DIBIZ LinkApp in one (1) month of service or the equivalent of USD 1,000, whichever is greater.

12. Dispute Resolution & Arbitration Clause

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve it informally. If resolution is not achieved within 30 days, the dispute shall be resolved by binding arbitration in accordance with the rules of the applicable arbitration body in the user's jurisdiction. Each party shall bear its own costs unless otherwise determined by the arbitrator.

13. Third Party Integrations

The platform may integrate with third-party services. DIBIZ LinkApp is not responsible for the availability, accuracy, or performance of such services. Users are solely responsible for reviewing and complying with third-party terms and privacy policies.

14. User Generated Content

Users may upload, submit, or share content through the platform. By doing so, users grant DIBIZ LinkApp a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content solely for the purpose of providing the Services. Users are responsible for ensuring their content does not violate any laws or third-party rights.

DIBIZ LinkApp serves solely as a platform for businesses to exchange messages, documents, and data. The sending organization is solely responsible for the content it shares. The receiving organization is independently responsible for evaluating such content. DIBIZ LinkApp does not monitor, validate, or assume liability for any content exchanged between users.

15. Changes to Terms

DIBIZ LinkApp reserves the right to modify these Terms at any time. Users will be notified of material changes via email or platform notification. Continued use of the Services after such changes constitutes acceptance of the revised Terms.

16. Force Majeure

DIBIZ LinkApp shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet service disruptions.

17. Children's Privacy / Age Restriction

The Services are not intended for use by individuals under the age of 13 (or the minimum age required in your jurisdiction). By using the Services, you affirm that you meet the applicable age requirement.